Revolutionize your customer service experience with human-friendly AI-powered self-service solutions from SMARTY.so
SMARTY.so introduces a cutting-edge platform that harnesses the strengths of multiple AI engines, including OpenAI GPT-4 (the power behind ChatGPT), PaLM, Meta's LLaMA, and Google’s LaMDA. Our unique, proprietary language model algorithm ensures a seamless, rapid self-service experience, delivering precise answers to resolve customer inquiries. This advanced solution creates unparalleled customer experiences without relying on agent involvement. Enhance your business's support team by addressing common customer service challenges and streamlining operations across various channels such as voice, video, chat, messaging, and more.
Features
Custom-Built AI Models
Our industry-specific AI models are tailored for the customer experience, ensuring a personalized and effective approach for your enterprise.
User-Friendly Responses
SMARTY.so's proprietary language model algorithms and utilization of multiple AI engines, including OpenAI GPT-4, PaLM, Meta's LLaMA, and Google's LaMDA, ensures that customer inquiries receive prompt, highly accurate responses that are easily comprehensible for consumers.
Easy-to-Use Content Retrieval
Our platform's conversational search capabilities make it simple to find and retrieve the information your customers need.
Enhanced Efficiency
SMARTY.so's AI-driven platform streamlines customer interactions, reducing the need for transfers or call-backs and boosting overall satisfaction.
Agent Empowerment
Automation in key areas of the customer service process helps human high performing agents perform faster and more accurately, resulting in happier employees and improved customer experiences.
Unified Experience Platform
SMARTY.so connects SMARTY agents and customers across all touchpoints, integrating channels like OTT, text, chat, voice, and video for a consistent, engaging customer experience.
Often, agents struggle due to repetitive tasks and disjointed technology, hindering their
efficiency and accuracy. By utilizing automation, you can alleviate these challenges and streamline the
customer service process. This improvement benefits both your agents and customers by simplifying tasks
and enabling self-service options, leading to increased satisfaction and a thriving business.
Say
goodbye to long wait times and slow, uninformed employees, and welcome a new era of efficient and
effective support that connects every touchpoint.
Tailor-Made Solutions
Collaborate with our team to craft a customized solution that addresses your specific business requirements.
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